Reading is 80%
of your customer
experience.
We make it clear,
human and helpful.
We've just launched a new personalised video for Perth
health insurer, HIF. Watch it here.
"Friendly streamlined all our correspondence and collateral pieces making our products and services simpler to understand. Importantly, they helped bring our brand voice to life in those difficult ‘moment of truth’ communications. This was proven in research, which showed a very positive response from members."
​
Amy Childs
Formerly Head of Member Communications
Medibank